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Business Development & Therapist Outreach Lead

Full-Time | Brooklyn, NY | Start date January 2019

To apply, send a resumé and cover letter to hello@zencare.co with subject line: 'Application: Business Development & Therapist Outreach Lead'

About Zencare

Zencare is a small women-led team doing big things in the mental health world - we are a marketplace that helps thousands of young adults, college students, and working professionals find their ideal talk therapist.

Zencare started as a solution to a common problem: it's really difficult to find a therapist online. Zencare streamlines the process and empowers therapy-seekers through up-to-date availability and insurance information, introductory videos, and a vetted network to ensure quality care.

About the role

Zencare is looking for an enthusiastic Therapist Outreach Lead to join our Business Development team, the driving force in company growth and revenue! We work tirelessly to build and enhance relationships with therapists who share our mission of increasing access to quality mental health care. You will drive exploratory conversations with potential therapist members, use your business acumen to identify how Zencare could help their practices grow, and successfully position the Zencare value proposition. You will also research prospective therapists, create outreach strategies, and identify new outreach opportunities. You will be the “human face” of Zencare to potential new members. This is a great way to get into business development as a highly valued member of a small, mission-driven, women-led health tech company!

What you bring:

  • Effective relationship builder: You excel at building relationships and explaining the value of a service you believe in, striving to exceed set goals. You are outgoing, thrive in speaking with new people, and enjoy building personal connections and fostering relationships. You are an effective and responsive communicator, engaging therapists with respect, curiosity, and empathy.

  • Resilience and perseverance: You’re tenacious. You have thick skin. You can maintain professional, stay positive, and keep going in the face of rejections. You’re able to work with deadlines, goal setting, and a work environment where the bar is set high.

  • Hungry, goal-driven, go-getter attitude: You’re proactive and eager to achieve wowing results, setting and achieving ambitious targets. You’re ambitious without being aggressive.

  • Reliable, strong work ethic: You’re self-motivated and hardworking. You follow through on commitments and tasks. We can rely on you to accomplish any responsibilities and projects we set together. You’re passionate, excited, and love your work!

  • Avid self-directed learner: The business development role at Zencare is continuously evolving . You’re a natural problem solver, eager to dive into top blogs and books and discover new ways to improve outcomes. You’re ready to immerse yourself in the therapy space and speak fluently in private practice-lingo.

  • Passion for Zencare’s mission: You have a personal passion for mental health and increasing access to quality care through Zencare’s therapy search platform.

  • Positive, humble, respectful team player: You bring a can-do attitude and strong interpersonal and communication skills. You want to succeed as a team and demonstrate a willingness to support team members. You’re respectful of everyone.

  • Relationship building experience: 1-3 years of professional experience is a plus but not required.

In this role you will:

  • Be an evangelist of the Zencare solution: Wholeheartedly embrace the Zencare mission, crafting an explanation of what we do that is true to you, and enthusiastically educate therapists on the value of our solution.

  • Increase the therapist network through calls: Build relationships with prospective therapist members through outbound calls. Pose thoughtful questions to learn about their practice and confidently and thoughtfully navigate questions to gain buy-in.

  • Maintain therapist relationships: Brainstorm new and creative ways to maintain contact with previously contacted therapists, whether through events, newsletters, or follow up communication.

  • Find prospective therapists: Research and identify potential new therapists to contact through email and phone outreach.

  • Develop new inbound channels: Research and identify new opportunities to reach new therapists and spread the word about Zencare in the therapist community, including partnering with therapist associations, hosting dinners, and organizing networking events.

  • Collaborate with the team: Work closely and collaborate with team members to develop appropriate strategies, deepen relationships, and strengthen inbound channels.

  • Learn the ropes of business development: Set yourself up for a successful career by learning the necessary fundamentals to be a great relationship builder and leader, particularly in the healthcare space.

Why you’ll love Zencare and our team:

  • Intensive growth marketing training and career development at a mission-driven company.

  • Fast progression and management opportunities. You will always have more to learn and opportunities to develop professionally.

  • The chance to join an early-stage startup that has a 3+ year track record of product-market fit in major U.S. cities, and take it national.

  • Exciting work every day! Zencare is growing rapidly and constantly evolving. Lots of teamwork and collaborative problem solving.

  • Work directly with the CEO, a former McKinsey consultant and Brown University alum, and a small women-led team that is ambitious, committed to your professional development, and self-improvement.

  • The opportunity to fundamentally change the mental health landscape and improve the search for a therapist. We're passionate about increasing access to quality mental health care and will continue rapidly expanding our reach.

Compensation and benefits

  • $40K - $50K | 0.1% - 0.4% equity

  • Generous remote work, work from home days, and vacation.

  • Team lunches and fun outings with an awesome team.

  • Please note visa sponsorship is not available.


To apply, send a resumé and cover letter to hello@zencare.co with subject line: 'Application: Business Development & Therapist Outreach Lead'