Privacy policy

Last updated: October 14, 2015

Zencare respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information. 

  1. Information We Collect.

    1. At this website, your personally identifiable information is collected from you when you use the website to perform certain tasks, such as:

      1. When you contact a provider via our site (such as your name, email address, and message).

      2. When you book a phone consultation with a provider via our site (such as your name, email address, and message).

      3. When you post or comment on a video or article, or send an email to us (such as your name, email address, and message).

      4. When you fill out a self-assessment or complete a survey. The assessments and tests are administered by third-parties which have its own Privacy Policies concerning information they may collect from users. Please refer to their policies via the Privacy Policy links on the assessment and test pages.

      5. When you subscribe to our mailing list (such as your name and email address).

      6. When you purchase something from us. Your payment information is submitted directly to the credit card processor, who is responsible for its use and security.

      7. When you register to be listed in our directories. We collect information that will be used to create your profile in the directory, such as name, address, email address, as well as well as such professional information as your qualifications, certifications, the demographic region in which you practice, and your fields of specialty. We collect additional information for our records that may not be displayed as part of your directory profile, but is necessary to check the information you provide or accept payment from you.

      8. When you open an email communication from us in your email program, we may use a software technology called “web beacons” that to let us know which emails have been opened by the recipients. This allows us to know how well customers respond to certain communications and the effectiveness of our marketing campaigns.

    2. In addition, like most sites, we maintain logs of site usage for purposes such as to evaluate our users' interest level in areas of the website, which and how many pages they look at, how long they stay on the website, and what Web browsers are used. This data is tracked in aggregate form, not at an individual user level, and is not uniquely identifying. The aggregate level data may be shared with third parties and the public.

  2. Our Use of Your Information. We only use information we collect to provide you the services on our website that you request.

    1. We share information with third parties only when needed to deliver to you products or services that you request. For example, we share information from publication subscribers with the company that mails the magazines and information from those who purchase something from us with the credit card payment processing company. Some professionals wishing to list their services may have the information provided used to check with state licensing boards. Otherwise, we do not share or sell any personally identifiable information about website visitors.

    2. We may use a software technology called "cookies" to create a personalized Web experience for our users. Cookies cannot be used to find your name, email address, or anything that is uniquely identifying about you, unless you provide that information. We use cookies for those applications that require us to keep track of information to customize results. If you don't have your browser set to accept cookies, certain areas of the website may not function properly.

    3. When you click on links and/or ad banners that take you to third-party websites, the third party may collect information about you at their Web site. The third party may have its own privacy policies that differ from ours. We encourage you to read the posted privacy statement whenever interacting with any website you visit.

  3. Your Posted Materials. The materials you post on the website, such as articles, videos, directory information and comments, are made available to be seen and read by other users of the website. No such materials are treated confidentially. We may remove your materials from the website at your request, but we cannot give any assurances that such materials are not still available from servers maintained by others (such as search engines or proxy servers) or that others have not already downloaded and stored such materials.

  4. Limitations. Though we make every effort to preserve your privacy, we cannot guarantee your privacy. Further, we may disclose personal information when required by law or where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process served on us. We may also disclose personal information in cooperation with a law enforcement request.

  5. Amendment. We reserve the right to change this policy in accordance with the amendment policy in the website’s Terms of Use.

This Privacy notice was last updated on October 14, 2015 and is deemed effective as of this date.